Privacy policy
This policy explains the information VIN Lookup processes to operate the site, deliver reports, support customers and protect the service.
Information we process
We may process VINs, account and contact details, order identifiers, report activity, support messages, device and security logs, referral parameters and consent preferences. Payment details are handled by the payment provider; we do not need to receive full card numbers.
Why we use it
We use information to validate VINs, create and deliver orders, provide account access, prevent abuse, respond to support, measure site performance and comply with legal obligations.
Service providers and disclosures
We may share the minimum necessary information with payment, authentication, hosting, database, email, analytics, fraud-prevention and vehicle-data providers. We may also disclose information when legally required or during a business transaction.
Retention and security
Retention depends on account, order, tax, dispute, security and contractual needs. We use access controls, encryption and monitoring designed to protect data, but no system can guarantee absolute security.
Your choices
Depending on your location, you may request access, correction, deletion or a copy of personal information, or object to certain processing. Contact support to submit a request; identity verification may be required.
Children and updates
The service is not directed to children under 13. We may update this policy as the product, providers or law changes and will post the effective date on this page.
Contact our support team and include the relevant URL or order reference.