What are the common problems with the 2023 Kia Sorento?
Owners of the 2023 Kia Sorento have filed 170 complaints with NHTSA, most often about the electrical system (51) and the engine (48). In NHTSA's complaints file of November 11, 2026, 18 of them list a mileage; a complaint is an owner's report, not a proven defect.
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See what the paid report includes →NHTSA's file holds 170 owner complaints on the 2023 Kia Sorento. Owners named the electrical system most often: 51 complaints, and half of the 6 that list a mileage came after 4,900 miles. A complaint can name more than one component. Of the 170 complaints, 4 report a crash, 2 report a fire and 4 report an injury (7 people reported injured). These are owners' reports to NHTSA, not findings.
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Common problems with the 2023 Sorento
NHTSA's file holds 170 owner complaints on the 2023 Kia Sorento. Owners named the electrical system most often: 51 complaints, and half of the 6 that list a mileage came after 4,900 miles. A complaint can name more than one component.
| Component (NHTSA category) | Complaints | Listing mileage | Median mileage |
|---|---|---|---|
| Electrical System | 51 | 6 | 5,000 |
| Engine | 48 | 3 | Under 5 mileages |
| Power Train | 30 | 4 | Under 5 mileages |
| Fuel/propulsion System | 17 | 0 | Under 5 mileages |
| Forward Collision Avoidance | 15 | 1 | Under 5 mileages |
Of the 170 complaints, 4 report a crash, 2 report a fire and 4 report an injury (7 people reported injured). These are owners' reports to NHTSA, not findings.
Mileage when owners reported a problem with the 2023 Sorento
The 18 mileages owners gave run from 900 to 208,600 miles, and half are at or under 19,700. With fewer than 20 mileages this page gives the median only: the other percentiles are too few to say. 1 came after 100,000 miles, 1 after 150,000 and 1 after 200,000.
These mileages say when owners reported a problem, not when a 2023 Sorento wears out. NHTSA's file holds only vehicles whose owners complained; one that ran without a problem never appears in it, so it gives no lifespan and no cutoff, and how a vehicle was maintained matters more than any one odometer reading.
Most of these reports came early in the vehicle's life: 17 of the 18 came at or under 100,000 miles, so they say nothing about how many miles a 2023 Sorento can cover.
Complaint mileage also follows a model year's age: the 2023 has had less time to cover miles than older years, so its figures will rise as it ages.
| Measure | Value |
|---|---|
| Lowest mileage listed | 900 miles |
| 25th percentile | Too few to say |
| Median (50th percentile) | 19,700 miles |
| 75th percentile | Too few to say |
| 90th percentile | Too few to say |
| Highest mileage listed | 208,600 miles |
| Complaints after 100,000 miles | 1 of 18 |
| Complaints after 150,000 miles | 1 of 18 |
| Complaints after 200,000 miles | 1 of 18 |
Every model year together: Half of the 5,447 NHTSA owner complaints on the Kia Sorento that list mileage came after 74,000 miles (NHTSA complaints file of November 11, 2026). How many miles will a Kia Sorento last? →
Is the 2023 Sorento a good year?
Complaint counts cannot say whether the 2023 is a good or a bad Sorento: they rise with how many were sold and how long they have been on the road. They show how the 2023 compares with the other model years in NHTSA's file.
With 170 complaints, the 2023 ranks 17th of the 22 Kia Sorento model years from 2003 to 2025 with 10 or more complaints, counting from the most. The most: the 2011 (1,520). The fewest: the 2024 (52).
The 2023 is a recent model year: it has had less time than older years to collect complaints, so its count is still growing. No year is ranked by mileage here, because a year's median mileage mostly follows its age.
| Model year | Owner complaints | Listing mileage | Median mileage |
|---|---|---|---|
| 2003 Sorento | 305 | 241 | 74,000 |
| 2004 Sorento | 220 | 186 | 85,500 |
| 2005 Sorento | 307 | 255 | 84,400 |
| 2006 Sorento | 242 | 208 | 80,000 |
| 2007 Sorento | 154 | 120 | 55,000 |
| 2008 Sorento | 217 | 178 | 56,853 |
| 2009 Sorento | 55 | 40 | 42,000 |
| 2011 Sorento | 1,520 | 1,115 | 80,000 |
| 2012 Sorento | 880 | 600 | 90,000 |
| 2013 Sorento | 985 | 646 | 82,000 |
| 2014 Sorento | 989 | 500 | 80,000 |
| 2015 Sorento | 755 | 342 | 74,990 |
| 2016 Sorento | 1,263 | 427 | 67,000 |
| 2017 Sorento | 811 | 273 | 46,519 |
| 2018 Sorento | 255 | 69 | 49,000 |
| 2019 Sorento | 437 | 114 | 21,350 |
| 2020 Sorento | 140 | 28 | 19,000 |
| 2021 Sorento | 278 | 38 | 40,000 |
| 2022 Sorento | 229 | 29 | 21,067 |
| 2023 (this page) | 170 | 18 | 19,700 |
| 2024 Sorento | 52 | 4 | Under 10 mileages |
| 2025 Sorento | 139 | 16 | 4,000 |
The linked 2015–2022 pages show NHTSA's September 15, 2026 collection, so their counts can differ from this table's.
Every Sorento year compared on NHTSA’s complaints and recalls: Kia Sorento years to avoid →
2023 Kia Sorento recalls
NHTSA's recall files of November 11, 2026 list 4 recall campaigns that name the 2023 Kia Sorento. A campaign covers a production range, not every vehicle of the model year: check the VIN with NHTSA's free recall lookup.
| Campaign | Report received | Component |
|---|---|---|
| 25V649000 | Sep 25, 2025 | VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR |
| 23V610000 | Aug 31, 2023 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| 23V579000 | Aug 15, 2023 | EQUIPMENT:OTHER:LABELS |
| 22V703000 | Sep 19, 2022 | TRAILER HITCHES |
What these figures can and cannot tell you
- Complaints are owners’ reports to NHTSA. NHTSA publishes them without verifying them: a complaint is an allegation, not a defect finding.
- The mileage is what the owner wrote on the complaint; NHTSA does not check it against the odometer.
- The make, model and model year are the ones on the complaint. NHTSA records them as filed, so a few complaints sit under a model year the name was not sold in.
- They are not a lifespan study. The file holds only vehicles whose owners reported a problem, so these figures do not say how long a typical 2023 Sorento lasts.
- A complaint count rises with how many vehicles were sold and how long they have been on the road, so it is not a rating of the 2023 Sorento.
- Nothing here describes one vehicle: its title brands, odometer readings, accidents and open recalls are in the records for its own VIN.
- 152 of the 170 complaints on the 2023 Kia Sorento give no usable mileage (blank, zero, a filler such as 999999, or over 500,000) and are left out of every mileage figure.
- NHTSA names counted: SORENTO, SORENTO HYBRID and SORENTO PHEV. NHTSA files some vehicles under several names (a series name and a trim name, for example); this page counts only these.
- Recall-file names matched: SORENTO, SORENTO HYBRID and SORENTO PHEV.
Primary sources behind this page
Open the underlying public source and verify that its scope matches the question you are asking.
- NHTSA complaints flat file (FLAT_CMPL.zip), downloaded November 11, 2026National Highway Traffic Safety Administration
- Complaints file field layout (CMPL.txt)National Highway Traffic Safety Administration
- NHTSA recalls flat file (FLAT_RCL_PRE_2010.zip), downloaded November 11, 2026National Highway Traffic Safety Administration
- NHTSA recalls flat file (FLAT_RCL_POST_2010.zip), downloaded November 11, 2026National Highway Traffic Safety Administration
- Recalls file field layout (RCL.txt)National Highway Traffic Safety Administration
- NHTSA recall and complaint datasets: scope and documentationNational Highway Traffic Safety Administration
- Recalls Lookup by VINNational Highway Traffic Safety Administration
NHTSA’s complaints file was downloaded on November 11, 2026 (FLAT_CMPL.txt, dated 2026-11-11 10:15, 2,265,416 rows), with its recall files (FLAT_RCL_PRE_2010.txt and FLAT_RCL_POST_2010.txt, dated 2026-11-11 08:02). Each complaint is counted once, by its NHTSA number, with the model year and mileage of its first row; a model year has a page only with 10 or more complaints. The collection script and its rules are in scripts/collect-nhtsa-model-year-longtail.mjs.
2023 Kia Sorento questions
What are the most common 2023 Kia Sorento problems?
NHTSA's file holds 170 owner complaints on the 2023 Kia Sorento. Owners named the electrical system most often: 51 complaints, and half of the 6 that list a mileage came after 4,900 miles. A complaint can name more than one component. Of the 170 complaints, 4 report a crash, 2 report a fire and 4 report an injury (7 people reported injured). These are owners' reports to NHTSA, not findings.
At what mileage do owners report problems with the 2023 Kia Sorento?
Of the 18 complaints on the 2023 Kia Sorento that list mileage, half came after 19,000 miles; 1 came after 100,000 miles, 1 after 150,000 and 1 after 200,000. With fewer than 20 mileages, the median is the only percentile given. These are mileages at a reported problem; they do not say how many miles a 2023 Sorento can cover.
Is the 2023 Kia Sorento a good year?
Complaint counts cannot say whether the 2023 is a good or a bad Sorento: they rise with how many were sold and how long they have been on the road. They show how the 2023 compares with the other model years in NHTSA's file. With 170 complaints, the 2023 ranks 17th of the 22 Kia Sorento model years from 2003 to 2025 with 10 or more complaints, counting from the most. The most: the 2011 (1,520). The fewest: the 2024 (52).
How many recalls does the 2023 Kia Sorento have?
NHTSA's recall files of November 11, 2026 list 4 recall campaigns that name the 2023 Kia Sorento. A campaign covers a production range, not every vehicle of the model year: check the VIN with NHTSA's free recall lookup.
How do I check a used 2023 Kia Sorento before buying?
Take the 17-character VIN from the vehicle and compare the odometer with the readings on file for it: title transfers, inspections and auction sales record the mileage on the day. VIN Lookup (free-vin-lookup.com) sells the original ClearVIN PDF for $14.99 (3 reports for $29.99, 5 for $44.99): odometer readings, title brands and auction records on file for the VIN. Check the VIN before buying a used 2023 Kia Sorento.