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What are the common problems with the 2023 Ram ProMaster?

Owners of the 2023 Ram ProMaster have filed 97 complaints with NHTSA, most often about steering (39) and the electrical system (25). In NHTSA's complaints file of November 11, 2026, 15 of them list a mileage; a complaint is an owner's report, not a proven defect.

By VIN Lookup Research DeskPublished 2026-11-11NHTSA files 2026-11-11United States
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Most-reported problems, 2023 ProMaster

NHTSA's file holds 97 owner complaints on the 2023 Ram ProMaster. Owners named steering most often: 39 complaints, and half of the 8 that list a mileage came after 32,000 miles. A complaint can name more than one component. Of the 97 complaints, none reports a crash, 5 report a fire and none reports an injury. These are owners' reports to NHTSA, not findings.

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Common problems with the 2023 ProMaster

NHTSA's file holds 97 owner complaints on the 2023 Ram ProMaster. Owners named steering most often: 39 complaints, and half of the 8 that list a mileage came after 32,000 miles. A complaint can name more than one component.

2023 Ram ProMaster: most-reported NHTSA component categories, with the median mileage of the complaints that list one (complaints file, November 11, 2026)
Component (NHTSA category)ComplaintsListing mileageMedian mileage
Steering39833,000
Electrical System254Under 5 mileages
Engine And Engine Cooling154Under 5 mileages
Engine102Under 5 mileages
Fuel/propulsion System90Under 5 mileages

Of the 97 complaints, none reports a crash, 5 report a fire and none reports an injury. These are owners' reports to NHTSA, not findings.

Mileage when owners reported a problem with the 2023 ProMaster

The 15 mileages owners gave run from 5,275 to 200,000 miles, and half are at or under 40,000. With fewer than 20 mileages this page gives the median only: the other percentiles are too few to say. 3 came after 100,000 miles, 1 after 150,000 and none after 200,000.

These mileages say when owners reported a problem, not when a 2023 ProMaster wears out. NHTSA's file holds only vehicles whose owners complained; one that ran without a problem never appears in it, so it gives no lifespan and no cutoff, and how a vehicle was maintained matters more than any one odometer reading.

Most of these reports came early in the vehicle's life: 12 of the 15 came at or under 100,000 miles, so they say nothing about how many miles a 2023 ProMaster can cover.

Complaint mileage also follows a model year's age: the 2023 has had less time to cover miles than older years, so its figures will rise as it ages.

2023 Ram ProMaster: mileage in the 15 NHTSA complaints that list one (complaints file, November 11, 2026)
MeasureValue
Lowest mileage listed5,275 miles
25th percentileToo few to say
Median (50th percentile)40,000 miles
75th percentileToo few to say
90th percentileToo few to say
Highest mileage listed200,000 miles
Complaints after 100,000 miles3 of 15
Complaints after 150,000 miles1 of 15
Complaints after 200,000 milesnone

Is the 2023 ProMaster a good year?

Complaint counts cannot say whether the 2023 is a good or a bad ProMaster: they rise with how many were sold and how long they have been on the road. They show how the 2023 compares with the other model years in NHTSA's file.

With 97 complaints, the 2023 ranks 2nd of the 11 Ram ProMaster model years from 2014 to 2024 with 10 or more complaints, counting from the most. The most: the 2021 (111). The fewest: the 2024 (13).

The 2023 is a recent model year: it has had less time than older years to collect complaints, so its count is still growing. No year is ranked by mileage here, because a year's median mileage mostly follows its age.

Ram ProMaster: NHTSA owner complaints by model year, 2014–2024 (complaints file, November 11, 2026)
Model yearOwner complaintsListing mileageMedian mileage
2014 ProMaster715012,000
2015 ProMaster614139,049
2016 ProMaster331347,000
2017 ProMaster573142,000
2018 ProMaster381511,000
2019 ProMaster601847,000
2020 ProMaster431564,315
2021 ProMaster1112120,000
2022 ProMaster699Under 10 mileages
2023 (this page)971540,000
2024 ProMaster133Under 10 mileages

2023 Ram ProMaster recalls

NHTSA's recall files of November 11, 2026 list 6 recall campaigns that name the 2023 Ram ProMaster. A campaign covers a production range, not every vehicle of the model year: check the VIN with NHTSA's free recall lookup.

2023 Ram ProMaster: the 5 most recent of 6 recall campaigns in NHTSA’s recall files (November 11, 2026)
CampaignReport receivedComponent
26V621000Sep 29, 2026STEERING:ELECTRIC POWER ASSIST SYSTEM
25V876000Dec 17, 2025EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
25V720000Oct 23, 2025ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
24V436000Jun 13, 2024BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
24V416000Jun 6, 2024STRUCTURE:BODY:DOOR

What these figures can and cannot tell you

  • Complaints are owners’ reports to NHTSA. NHTSA publishes them without verifying them: a complaint is an allegation, not a defect finding.
  • The mileage is what the owner wrote on the complaint; NHTSA does not check it against the odometer.
  • The make, model and model year are the ones on the complaint. NHTSA records them as filed, so a few complaints sit under a model year the name was not sold in.
  • They are not a lifespan study. The file holds only vehicles whose owners reported a problem, so these figures do not say how long a typical 2023 ProMaster lasts.
  • A complaint count rises with how many vehicles were sold and how long they have been on the road, so it is not a rating of the 2023 ProMaster.
  • Nothing here describes one vehicle: its title brands, odometer readings, accidents and open recalls are in the records for its own VIN.
  • 82 of the 97 complaints on the 2023 Ram ProMaster give no usable mileage (blank, zero, a filler such as 999999, or over 500,000) and are left out of every mileage figure.
  • NHTSA name counted: PROMASTER. NHTSA files some vehicles under several names (a series name and a trim name, for example); this page counts only this one.
  • Recall-file name matched: PROMASTER.
Evidence

Primary sources behind this page

Open the underlying public source and verify that its scope matches the question you are asking.

  1. NHTSA complaints flat file (FLAT_CMPL.zip), downloaded November 11, 2026National Highway Traffic Safety Administration
  2. Complaints file field layout (CMPL.txt)National Highway Traffic Safety Administration
  3. NHTSA recalls flat file (FLAT_RCL_PRE_2010.zip), downloaded November 11, 2026National Highway Traffic Safety Administration
  4. NHTSA recalls flat file (FLAT_RCL_POST_2010.zip), downloaded November 11, 2026National Highway Traffic Safety Administration
  5. Recalls file field layout (RCL.txt)National Highway Traffic Safety Administration
  6. NHTSA recall and complaint datasets: scope and documentationNational Highway Traffic Safety Administration
  7. Recalls Lookup by VINNational Highway Traffic Safety Administration

NHTSA’s complaints file was downloaded on November 11, 2026 (FLAT_CMPL.txt, dated 2026-11-11 10:15, 2,265,416 rows), with its recall files (FLAT_RCL_PRE_2010.txt and FLAT_RCL_POST_2010.txt, dated 2026-11-11 08:02). Each complaint is counted once, by its NHTSA number, with the model year and mileage of its first row; a model year has a page only with 10 or more complaints. The collection script and its rules are in scripts/collect-nhtsa-model-year-longtail.mjs.

Quick answers

2023 Ram ProMaster questions

What are the most common 2023 Ram ProMaster problems?

NHTSA's file holds 97 owner complaints on the 2023 Ram ProMaster. Owners named steering most often: 39 complaints, and half of the 8 that list a mileage came after 32,000 miles. A complaint can name more than one component. Of the 97 complaints, none reports a crash, 5 report a fire and none reports an injury. These are owners' reports to NHTSA, not findings.

At what mileage do owners report problems with the 2023 Ram ProMaster?

Of the 15 complaints on the 2023 Ram ProMaster that list mileage, half came after 39,000 miles; 3 came after 100,000 miles, 1 after 150,000 and none after 200,000. With fewer than 20 mileages, the median is the only percentile given. These are mileages at a reported problem; they do not say how many miles a 2023 ProMaster can cover.

Is the 2023 Ram ProMaster a good year?

Complaint counts cannot say whether the 2023 is a good or a bad ProMaster: they rise with how many were sold and how long they have been on the road. They show how the 2023 compares with the other model years in NHTSA's file. With 97 complaints, the 2023 ranks 2nd of the 11 Ram ProMaster model years from 2014 to 2024 with 10 or more complaints, counting from the most. The most: the 2021 (111). The fewest: the 2024 (13).

How many recalls does the 2023 Ram ProMaster have?

NHTSA's recall files of November 11, 2026 list 6 recall campaigns that name the 2023 Ram ProMaster. A campaign covers a production range, not every vehicle of the model year: check the VIN with NHTSA's free recall lookup.

How do I check a used 2023 Ram ProMaster before buying?

Take the 17-character VIN from the vehicle and compare the odometer with the readings on file for it: title transfers, inspections and auction sales record the mileage on the day. VIN Lookup (free-vin-lookup.com) sells the original ClearVIN PDF for $14.99 (3 reports for $29.99, 5 for $44.99): odometer readings, title brands and auction records on file for the VIN. Check the VIN before buying a used 2023 Ram ProMaster.