Can I delete my VIN Lookup account or data?
Yes, by asking: contact support with the subject Privacy request. There is no self-serve delete button, and some order and tax records are kept.
Check the review date and linked sources for context. Live availability, prices and record coverage can vary by VIN, source, jurisdiction and time.
Yes — by asking. The privacy policy says that depending on your location you may request access, correction, deletion or a copy of your personal information, and that you contact support to submit the request; identity verification may be required. There is no delete button inside the dashboard today: the only account controls there are signing out and restarting email verification. Some records are kept for order, tax and dispute needs.
- Deletion is handled as a support request, using the subject line “Privacy request”.
- The dashboard has no self-serve delete control — it offers sign out and restart verification only.
- Retention depends on account, order, tax, dispute, security and contractual needs, so not everything can be erased on request.
How to make the request
Use the contact page and put “Privacy request” in the subject line — the contact page says that exact subject routes the message to the right review path. Include the email address you used at checkout so the request can be matched to your records, and say whether you want access, correction, deletion or a copy. The policy states that identity verification may be required, which is there to stop someone else deleting your purchase history.
Do not attach identity documents or payment-card details to that first email. The contact page tells buyers not to send payment-card details or sensitive identity documents by email, and the refund policy repeats the instruction never to email full card numbers.
What is realistic to expect
Deleting your data and keeping your reports are opposite requests. Reports are served only to the verified account or the secure purchase browser entitled to them, so removing the account records that prove entitlement also removes the route to reopen a PDF you paid for. Download anything you still want before asking.
The policy is also explicit that retention depends on account, order, tax, dispute, security and contractual needs, and that the ClearVIN report identifier, fulfillment status, original report file, integrity information and report-access activity may be retained for delivery, support, billing disputes, fraud prevention and recordkeeping. So expect a review of what can be removed rather than a single switch that erases everything.
Steps
- Download any report PDF you want to keep, first.
- Email support from the contact page with the subject “Privacy request”.
- Use the checkout email address so the request can be matched.
- Do not attach ID documents or card details to the message.
What this does not cover
- The current policy does not publish a fixed deadline for completing a deletion request, or a self-service deletion screen.
- Which rights apply depends on your location; the policy words this as “depending on your location”.
- Records kept for order, tax, dispute, security or contractual reasons may survive a deletion request.
Sources reviewed
Open the underlying public source and verify that its scope matches the question you are asking.
Frequently asked questions
Can I delete just one VIN search instead of my whole account?
Ask. The policy describes requests for access, correction, deletion or a copy of personal information without restricting them to the whole account, so describe exactly what you want removed — for example one order or one VIN — in the Privacy request email.
Do I need an account before I can ask for deletion?
No. The request goes through the contact page, not through the dashboard, and the dashboard has no deletion control anyway. Give the checkout email and the order reference so the records can be located.
Does signing out delete anything?
No. Signing out revokes the current session and clears the sign-in cookies in that browser. The order records stay in the database and are shown again the next time you sign in with the verified email.